About us
Business customers simply cannot afford to have their vehicles off the road for days-on-end. At Concept Motors, we TOTALLY get that.
Our History
Since 2012, our skilled team of dedicated professionals has just about seen and done it all when it comes to Local and National Fleet and Lease servicing and repair. Understanding the pressures that our many customers face – and playing our part in minimising those, by maximising their vehicles’ road time – is unquestionably part of what makes Concept Motors Essex’s & East London’s best-loved independent garage. The other reasons are many…
Concept Motors. Not ‘just’ a garage, but a MINDSET
It’s important to us to always remain abreast of Motor Industry developments, breakthrough technologies, emerging trends… That’s why our team members all undertake continuous training, building up their knowledge (not to mention their industry-recognised qualifications!). We realise, though, that high-quality training is only worth investing in if a garage insists upon using only high-quality parts.
We can guarantee you that Concept Motors only uses either dealer or OEM (original equipment manufacturer) parts when carrying out complex vehicle servicing and repair, or even for the tiniest one-off motor spare replacement.
DO NOT pay extortionate prices at Main Dealer Networks … Until you’ve spoken to Concept Motors first.
When vehicle problems suddenly arise, your first thought is £££. “Oh, no. How much is this going to cost me?” and “On top of that, I simply can’t afford to have my fleet off the road for ages right now!” The temptation to solve the problem as quickly as possible leads many Fleet Managers to rush to the nearest dealership, explaining that they need the repairs carried out “ASAP”.
The panic is, of course, understandable, but how much is it all going to cost?
Concept Motors. Going about things in the right way
The sad reality is that the Motor Trade can be a woefully unprofessional industry: there’s a lot of unprincipled, opportunistic garages out there. Many dealerships charge extortionate prices, often for poor-quality service. Concept Motors’ approach is decidedly different…
Always seeing things from the customer’s perspective, and appreciating the stress they’re feeling due to vehicle issues, we play fair, charging realistic prices, not for a normal standard service, but a superior one – one that many dealerships simply cannot match.
Customer Comments
Good communication, honest feedback. Thoroughly checked car to make it roadworthy.
Good insight and advice. They were full of enthusiasm, endeavour and passion. Great team. Thank you.
Very helpful. Good garage to use and good communication.
Garage could not have been more helpful! Really helpful!
Excellent service. Used this garage before and will use again. Top rating and the coffee is great too!
Very helpful, fast good work would highly recommend.
Very welcoming, very quick service and efficient.
Would you please accept my thanks and gratitude for the way my wife & daughter was treated when they took my car into have new front tyres fitted as I am incapacitated in hospital I cannot praise Concept more for an exceptional services.
Efficient – The seemed to know exactly what they were on about.
Staff have always been very welcoming and friendly. Very professional. Have used this garage a few times and have always been very happy with the service. Would definitely recommend this garage.